As a local train commuter myself, I know how frustrated residents are about ongoing delays and disruptions, particularly on South Western Railways, including planned strike action over the Christmas and New Year period. It's been a massively unreliable service and badly handled aswell when the disruption has occurred.
I have already written to the Transport Secretary and to South Western Railway to press them to ensure that services are improved and also disruption from strikes is kept to a minimum. The strikes seem deliberately timed to have the maximum negative impact on passengers which is unacceptable.
I'm still waiting on an update from the Transport Secretary, but South Western Railways have responded to the concerns I've raised and you can see it here: South Western Railway Strike Response.